Data Protection Statement
We are committed to protecting your personal information and complying with the Data Protection Act 1998 and associated legislation. We will treat all your personal information as private and confidential (even when you are no longer an active subscriber), except where disclosure is made at your request or with your consent or where we are required by law to disclose.
When referring to "personal information", we mean information we collect from you, from which you may be personally identified. This will include name, email address, phone number. The application will record your company name, personal name, email address, business address, and other information volunteered by you to us. Collected data is stored in a secure database.
We will not pass on any personal information you have given us to any other third party organisation under any circumstances.
Data Collection and Processing
vitalCustomer collects data provided by you or automatically through third party applications such as Foursquare, and Google Maps:
Data items which are automatically collected:
Location (longitude and latitude)
Full restaurant address
Sharing of information
We will never sell or rent your personal information to third parties for their use without your consent. We may share your contact and other information with our partners for limited purposes, with certain third parties (who may only use the information for the purpose for which it was provided), with courts, law enforcement and other relevant third parties, or with our acquirer if we are ever acquired.
Cookies and Web Beacons
Other data usage
We may use aggregated data over several users to improve our algorithms, measure service usage, publish summaries online or offline, and to develop new features. We will not display or otherwise disclose information where individual users can be recognised. Furthermore, our developers need to occasionally review raw data and the results for recognised diets/ locations/ outlets/ and food options to improve the system. Only those developers that require access to the raw data will be given access.
Sharing data with third parties
The security of our systems
We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to provide the service. These may be located at destinations outside of England and the European Economic Area. By submitting your personal data, you agree to this. We use commercially reasonable physical and technical safeguards to secure your data. However we cannot guarantee the security of your data, which may be compromised by unauthorised entry or use, hardware or software failure, and other factors.
Your access to the data
At the moment, you can only access the data by using the software product. i.e you cannot export your data from our system.
You can update your vitalCustomer account information by logging in to your account. If you would like to suspend or cancel your vitalCustomer account or obtain further information about or access to your personal information, you can do so by contacting vitalCustomer customer support.
You can update your vitalCustomer account information, suspend or cancel your account or obtain further information about or access to your personal information, by contacting the vitalCustomer account management team at firstname.lastname@example.org
We will retain and use your information for as long as your account is active or as needed to provide you services, as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. Notwithstanding the foregoing, we may continue to disclose your storefront information to third parties in a manner that does not reveal personal information after you suspend or cancel your vitalCustomer account unless you request otherwise.
Last updated and effective as of November 10, 2014.